Lulić Commerce d.o.o. ,

(brand name Royaluxs), Marija Styskalove 5, 51260 Crikvenica, Croatia OIB: 79907506244 

(hereinafter the Lulić Commerce) collects and processes personal data of the users of its services and takes all possible measures of adequate protection. The Privacy Policy (hereinafter referred to as policy) provides detailed information on the manner and reasons for the collection of personal data as well as the rights pertaining to your information.

Personal data is considered to be any information on the basis of which the identity of a natural person can be identified. Please read this document to familiarize yourself with all the privacy guidelines under which Lulić commerce complies with national and European regulations.

By accessing and using the website (including but not limiting the review, transfer or storage of any service or site content) you accept all terms of use and consent to the use of your personal data According to politics.

This Policy applies from 19. On March 2019. Lulić Commerce reserves the right to amend the Policy at any time. Lulić Commerce commits to regularly complement this document in accordance with all changes and additions, and ensures the availability of the latest version of the document.


In its business, Lulić Commerce uses the following personal information:

A) personal data such as first name, last name, address, social security date of birth, gender, contact details (email address and telephone number), handwritten signature, credit card details and bank account

b) Information on the use of Lulić commerce products and services, as well as information on user habits, such as length and period of stay

c) data collected using the so-called Cookies, and include information about the IP address from which the site is accessed, access time, etc. More about cookies in chapter five.


Lulić Commerce may collect Your information in several ways:

A) directly – when booking accommodation and check-in at the property You are asked for certain personal information. If you provide information to other guests at any time, it is Your responsibility to familiarise yourself with the

b) indirectly – from agencies with whom we operate or from third parties

c) automatically – when accessing a company's website, certain information is automatically collected (with the help of cookies)

Lulić commerce will not keep Your personal data longer than necessary and will only process it for the purposes for which it was collected, in accordance with the Policy.

To keep Your data protected, optimum security procedures are used and access to personal data is only allowed to authorised personnel.


Lulić Commerce collects and processes Your personal data for a number of permitted purposes. While in certain cases the data is collected with Your consent, in other cases there is a legal or other basis for data collection. Personal data is collected and processed without Your consent when necessary for the purpose of: the performance of the contract, the protection of Your key interests or interests of others, the exercise of official powers of the company, the need for legitimate interests of Lulić commerce – or Third parties when Your interests or fundamental rights and freedoms are not jeopardized.

Data Collection and processing are necessary for the performance of the contract. If The company does not have the necessary information, it cannot execute the contract and provide the requested services. Personal information is needed to manage bookings, check-in and sign-out, provide accommodation services, improve service quality, account billing, manage your loyalty programme, subscribe to newsletter, internal statistical processing Data and the realization of the contract. Your personal data is processed internally, in accordance with the applicable regulations.

If Your Personal data is already stored in an earlier contractual relationship, Lulić Commerce has a legitimate interest in using the stored data for the purpose of evaluating Your credit rating. Low credity may result in a refusal to conclude a new contract. Accordingly, high credity can result in special offers tailored to Your interests and needs.

Your data will be used only for the stated purposes, and the purpose of their use is to establish contact with You.


A) Right to Insight – you can request access to Your personal data and insight into the purpose and manner of their processing,

b) Right to rectification – if any of the data is incomplete or inaccurate, you may request their modification,

c) Right to erasure-you may request the deletion of Your personal data, but please note that there may be legal reasons that prevent immediate deletion,

D) The Right to receive – you may request the submission of Your personal data in a structured form,

e) Right to restriction of processing – you may request restriction of processing of Your data in accordance with applicable regulations in the field of personal data protection,

f) The Right to Object – You may object if you believe that Lulić commerce serves Your data illegally, for the legitimate interests of the company, the public interest or for direct marketing purposes. You have the right to invest at any time, and you can also contact the Croatian data protection Agency.

If you are using any of the above rights with obvious intent to misuse, Your request may be rejected.

Lulić Commerce D.O.O. does not intend to collect and use personal data of minors. Parents and guardians have the right to have access to the child's personal data and may request their modification or deletion.

In Order to protect Your rights, Lulić Commerce may request additional information to verify Your identity in case of doubt.

  1. Cookies

Web site is owned by Lulić Commerce and uses cookies to improve its services.

Cookies help personalise the content of the page and adapt the information to Your needs, thus ensuring better use of the site. Cookies do not store information such as your name and email address, and you can always block their use by updating your Internet search engine settings.

You can decide On the permission to use cookies yourself, but it is important to note that they are necessary for the optimal functioning of the site.

  1. Consent

By completing the forms on the website you guarantee the correctness of the data and give your consent to use it in accordance with the policy. Use the website solely at your own risk and Lulić commerce is not liable for any damages arising from the use of the website. Any copying, transmission, distribution, publication or modification of the content of the website is strictly prohibited.


The company operates under the laws of the Republic of Croatia.


Use of your personal information
Lulić Commerce Ltd. collects your personal information and is used to maintain the website and provide you with the services you are looking for. Your personal information is also used to inform you about other products or services provided by Lulić Commerce Ltd. 
Lulić Commerce Ltd. will not transmit data to third parties. Lulić Commerce Ltd. will not sell or lease users ' lists to third parties unless it has your permission. Lulić Commerce d.o.o. may contact you from time to time on behalf of external business partners in connection with a particular offer that might interest you. Such third parties shall not be permitted to use your personal data except for the purpose of providing such services to Lulić Commerce Ltd. and will be obliged to safeguard the confidentiality of the data.
The security of your personal information

Lulić Commerce Ltd. protects your personal information from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted through a Web site, it is protected by encryption such as Secure Socket Layer (SSL).
Your personal information is kept on a server that can only be accessed by selected people and service providers. 

Other websites that can be accessed through our websites have their own privacy and data collection statements and ways of using and publishing them Lulić Commerce Ltd.  is not responsible for the manner and conditions of collection and processing by third parties.


In case of further questions regarding the collection and processing of personal data, the Commissioner for Personal Data protection is available at the e-mail address:




Lulic Commerce Ltd.

OIB: 79907506244